Subscription Services Offer
English translation for convenience. The Russian version prevails in case of any discrepancy.
Last revised: 2026-09-30 Version: 2026-09-30-v1
1. Subject
The PILICAR operator provides the user with access to the paid functions of the service on subscription terms. This document defines the plans, the procedure for payment, auto-renewal, refund and the subscription validity period. Use of the service is also governed by the Terms of Use.
This document is not a public offer within the meaning of Art. 437 of the Civil Code of the Russian Federation: it describes the terms of the subscription, and the contract is concluded when the subscription is taken out.
2. Plans
The catalog and the price estimate are available to everyone free of charge. Paid services are intended for professional market participants — sole traders and legal entities — and are provided under contract.
| Plan | Monthly fee | Supply to Ussuriysk |
|---|---|---|
| Pay-as-you-go | 0 ₽/mo | 30,000 ₽ per car |
| Start | 30,000 ₽/mo | 10,000 ₽ per car |
| Pro | 50,000 ₽/mo | no per-car fee |
| White-label | +25,000 ₽/mo on top of a subscription, 40,000 ₽ one-time setup | — |
| Dealer | on request | — |
“Supply to Ussuriysk” is a service of arranging delivery of a car to the temporary storage warehouse in Ussuriysk (DAP Ussuriysk under Incoterms® 2020), provided under a separate services agreement. The car is sold by the exporter directly to the buyer; payment for the car does not pass through the operator. Current terms are on the Pricing page.
The monthly fee is stated in rubles per one billing period (month); the per-car fee and the white-label setup fee are charged once. The operator may change the plans with notice; changes do not apply to a period already paid for.
3. Payment procedure
Payment is made through a payment service. The user's payment details are processed by the payment service; the operator does not store them.
4. Auto-renewal
The operator voluntarily applies to subscription auto-renewal the rules of Art. 16.1 of the RF Law "On Protection of Consumer Rights" (as amended from 1 March 2026), including to subscribers that are sole traders and legal entities:
- auto-renewal is enabled only with the user's separate explicit consent — by a separate checkbox that is not pre-checked by default at checkout;
- the user may cancel auto-renewal at any time in the personal account
(
/dashboard/subscription) in two actions, without contacting support; - a notice of the upcoming charge is sent by email 24–72 hours before the auto-renewal date and contains a cancellation link;
- after auto-renewal is canceled, the saved payment details are not used for subsequent charges.
5. Refund
The user has the right to cancel the subscription at any time (Art. 782 of the RF Civil Code; for consumers, also Art. 32 of the RF Law "On Protection of Consumer Rights"). The refund is calculated in proportion to the unused part of the paid period, less the expenses actually incurred by the operator. A refund request is submitted through the personal account or through the communication channels listed on the Contacts page; the review period is up to 10 days.
6. Subscription validity period
The subscription is valid for the paid period (one month from the date of payment). With auto-renewal enabled, the subscription is renewed for the next period subject to a successful charge; with auto-renewal disabled, access to the paid functions ends at the end of the paid period.
7. Changes to the offer
The operator may update this offer. Material changes are published no later than 14
days before they take effect and do not affect a period already paid for. The
current revision is published at /legal/offer.
8. Contact
For subscription matters — see the communication channels on the Contacts page.